Shipping Policy
Effective Date: 16 January 2026
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ORIVA Consumer Products Limited is committed to delivering your orders quickly, safely, and reliably. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Order Processing
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Orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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You will receive an order confirmation and tracking details once your order has been shipped.
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2. Shipping Locations
We currently ship across India. International shipping may be available in the future and will be displayed at checkout if applicable.
3. Delivery Time
Estimated delivery times depend on your location:​
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Metro cities: 3-5 business days
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Other locations: 5-9 business days
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Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
4. Shipping Charges
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Shipping charges are calculated at checkout based on your location and order size.
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Any applicable shipping fees will be clearly displayed before payment.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to monitor your delivery status.
6. Incorrect or Incomplete Address
Please ensure your shipping address is accurate and complete. ORIVA Consumer Products Limited is not responsible for delivery delays or failures caused by incorrect or incomplete addresses provided by the customer.
7. Delayed or Lost Shipments
If your order has not arrived within the expected delivery time, please contact us at:
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📧 orivaconsumerproductslimited@gmail.com
📞+91 9833032072
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We will coordinate with the courier partner to resolve the issue.
8. Damaged Packages
If your package appears damaged upon delivery, please record an unboxing video before opening and contact us immediately. This is required for claims, replacements, or refunds.
9. Changes to This Policy
ORIVA Consumer Products Limited reserves the right to update or change this Shipping Policy at any time. Any changes will be reflected on this page.
10. Contact Us
For shipping-related questions, contact:
ORIVA Consumer Products Limited
D/22 – 6, Shakti House,
TTC Industrial Area, Turbhe MIDC,
Navi Mumbai, Thane,
Mumbai – 400705, India
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📧 orivaconsumerproductslimited@gmail.com
📞+91 9833032072
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